Our business advisors will assist you both during and after the program to develop long-term strategic initiatives for your company as well as immediate operational issues you may be facing.

David Baenziger

David provides coaching to small business owners on sales and customer service strategies for their business. He assists clients starting or expanding a business as well as prepring business plans and financial projections for loan packages. He has over 20 years of experience as a small business owner in the grocery and convenience store industry. David earned a Bachelor of Science degree from Southwest Texas State University.

John Warlow

John joined the SBDC in 2015. His background includes 35 years of food and beverage experience ranging from sales manager/representative with Nestle’s Foods, to Manufacturer’s Rep. He has been a food broker of consumer packaged goods and currently owns and operates his own restaurant here in San Antonio. John’s experience allows him to help clients across many industries, and he enjoys giving back to his community. He holds a MBA in Management/Marketing from Our Lady of the Lake University and a BBA in Management/Marketing at UTSA.

Crystal Darby

Before joining the SBDC in 2001, Crystal owned a communications consulting business for 12 years. Prior to that, she worked in the nonprofit sector writing grants, creating newsletters and other publications and coordinating volunteers. She also worked in government providing services to employers who hire people with disabilities. Crystal holds an MPA from the University of New Orleans and a BS in Communication from the University of Texas at Austin.

Patrice McElfresh

Patrice provides her clients with advice on all aspects of starting or expanding a business, with specialization in marketing plans, business plan development, business financing, military transition and restaurants. Patrice has over 10 years of experience in the banking industry as a commercial lender. She earned her Bachelor’s of Business Administration from UTSA and is a member of the UTSA Alumni Association.

Chris Delgado

Before joining the SBDC in 2010, Chris was in the investments and banking industry for over 10 years. He uses his experience and expertise to assist his clients to obtain funding through traditional and non-traditional funding sources. Chris holds a BA from the University of Texas at San Antonio.

Tom Hansis

Tom assists clients with all aspects of starting or growing a small business. His areas of expertise include budget projections, QuickBooks, daycare businesses, fitness centers and helping Spanish speaking clients. Tom has an extensive background in finance, management and small business consulting. He helps his clients with business plans, market analysis, and sales strategies. He received his BA degree in Latin American Studies from the University of Wisconsin – Madison.

Wayne Looff

Wayne provides solid advice for new and expanding businesses. He has over 25 years of experience owning and operating restaurants. He assists clients with all aspects of their business, including preparing business plans and financial projections, with specialization in restaurants, retail and service industries and real estate ventures. Wayne supports clients located east of San Antonio in Comal and Guadalupe counties. He holds a Bachelor of Business Administration in Management from Texas State University.