Building Business Excellence Program Application

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FILTRATION PRODUCTS, INC.

David Dilling, Owner, Filtration Products, Inc.

“Crystal Darby at the Small Business Development Center has been very helpful in assisting me expand my business into new markets.”

His Story:

Filtration Products, Inc. has manufactured air filters for Heating, Ventilation and Air Conditioning (HVAC) systems since 1995. Owner David Dilling learned all about the filter-making business when he worked at his father’s filter-making plant at a young age. Filtration Products, Inc. manufactures 300 different sizes of filters as well as made-to-order filters out of their small plant in east San Antonio. The company prides itself on having a reputation of quality products and quality employees. The company’s products are used in professional office buildings, retail shopping centers, hotels, restaurants, and medical facilities, and are sold to distribution companies, air conditioning service companies and homeowners. In 2012, David decided that in addition to the maintenance services the company provided to large businesses and corporations, he wanted to expand his services to include home deliveries. He contacted Business Advisor Crystal Darby at the Small Business Development Center to help with marketing the new service. Crystal helped design and publish the company’s website and other marketing materials. Because of this effort, David has been able to expand his business into new markets in San Antonio and beyond. Crystal also assisted the company with securing funding that helped purchase a new truck to support the home delivery effort. Future expansion plans include adding additional square footage to his existing plant.

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