Building Business Excellence Program Application

Thank you for your interest in our BBE Program. The 2019 application is coming soon, please check back for our updated application.  Thank you!

FILTRATION PRODUCTS, INC.

David Dilling, Owner, Filtration Products, Inc.

“Crystal Darby at the Small Business Development Center has been very helpful in assisting me expand my business into new markets.”

His Story:

Filtration Products, Inc. has manufactured air filters for Heating, Ventilation and Air Conditioning (HVAC) systems since 1995. Owner David Dilling learned all about the filter-making business when he worked at his father’s filter-making plant at a young age. Filtration Products, Inc. manufactures 300 different sizes of filters as well as made-to-order filters out of their small plant in east San Antonio. The company prides itself on having a reputation of quality products and quality employees. The company’s products are used in professional office buildings, retail shopping centers, hotels, restaurants, and medical facilities, and are sold to distribution companies, air conditioning service companies and homeowners. In 2012, David decided that in addition to the maintenance services the company provided to large businesses and corporations, he wanted to expand his services to include home deliveries. He contacted Business Advisor Crystal Darby at the Small Business Development Center to help with marketing the new service. Crystal helped design and publish the company’s website and other marketing materials. Because of this effort, David has been able to expand his business into new markets in San Antonio and beyond. Crystal also assisted the company with securing funding that helped purchase a new truck to support the home delivery effort. Future expansion plans include adding additional square footage to his existing plant.

Impacts

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Each BBE session will begin promptly at 7:30 am with breakfast and will end at 1:00 pm following a small group discussion luncheon and development of individual strategic initiatives. The sessions will be held on the following dates in 2015:

Tuesdays, February 17* and 24

Tuesdays, March 3, 17, 24, 31

Tuesday, April 7*

* These sessions will be held from 1:30p to 5:30 and also include an opening reception on the 17th until 7:30p and graduation on the 7th until 8:00p)

 

Subject Matter Will Cover These General Areas:

 

The following topics will be addressed over a 7-week period. The instructor will guide the conversation organically based on participant’s input. Featured topics are:

  • The Values Based Leadership Journey
  • Leadership Development Model
  • Organizational culture and its impact on business
  • Introduction to the DiSC Model and how to identify DISC styles
  • Situational Leadership and the four supervisory styles and employees development levels
  • Values Based Leadership Influencing Guide
  • Explore situational and behavioral science of influence
  • Learn how to ask influential questions
  • Hiring: What we lose when we don’t “hire to the right”
  • Talent Management
  • Succession planning and organizational development
  • Conflict Resolution: The five approaches to conflict
  • Introdution to the drama triangle
  • The Conflict Resolution Highway
  • Ensuring your organization is aligned with your Vision, Mission and Values
  • The five ethical decision making styles

CONTACT US NOW FOR AN INDIVIDUAL MEETING ABOUT THE BBE PROGRAM!

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JEANNE RIOJAS-MARTIN

Owner, Career Quest

“Though we had a desire and passion to grow, we had reached a level of not knowing HOW to grow. We were floundering. What BBE did for us is it took us apart and we were restructured again. We were renewed and reformulated. It allowed us to take a new commitment to regrowth and it gave us a roadmap and a journey to follow.”

BBE teaches you business skills as well as helping you concentrate on your growth goals and your vision for your company.

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